Case Study
2025-05-20
Sarah Chen

Case Study: How Boutique Brand Increased Sales with QR Codes

Boutique Collection, a multi-brand retailer, wanted to stand out in a crowded market. By adding QR codes linked to Digital Product Passports on every product, they turned compliance into a powerful sales and marketing tool.

Case Study: How Boutique Brand Increased Sales with QR Codes

Boutique Collection, a multi-brand retailer, wanted to stand out in a crowded market. By adding QR codes linked to Digital Product Passports on every product, they turned compliance into a powerful sales and marketing tool.

The Challenge

With new EU regulations on the horizon, Boutique Collection needed a way to comply while also driving more value for their customers and business.

The Solution

  • Added QR codes to all product tags, linking to rich DPP pages
  • Enabled instant product authentication and care instructions
  • Captured customer emails and feedback post-purchase
  • Launched a secondhand marketplace using DPP ownership transfer

The Results

  • 52% increase in revenue from repeat customers
  • 3,500 new email subscribers from QR scans
  • Customer service inquiries about product care dropped by 64%
  • Successfully launched a resale program, keeping customers in the brand ecosystem

Ready to See Results Like This?

Book a free strategy call to learn how Digital Product Passports and QR codes can drive sales and loyalty for your brand. Book a free consultation

Sarah Chen

Small business consultant specializing in compliance.