Privacy Policy

Last updated: June 1, 2025

Introduction

At Digital Passports Hub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Digital Product Passport platform and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform.

Information We Collect

We collect information that you provide directly to us:

  • Account registration information (name, email, company details)
  • Product data uploaded to create Digital Product Passports
  • Payment information for subscription services
  • Communication data when you contact our support team
  • Usage data and analytics from our platform

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Digital Product Passport platform
  • Process your transactions and subscription payments
  • Respond to your inquiries and support requests
  • Send you technical notices and platform updates
  • Comply with legal obligations and prevent fraudulent activity

Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information, including encryption of data at rest and in transit.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

You can request deletion of your account and associated data at any time through our platform or by contacting our support team.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to or restrict processing of your data
  • Request transfer of your data to another service provider

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@digitalpassporthub.com